Get In Touch With Our Team

We're here to help you take control of your finances. Whether you need support with expense tracking, have questions about our platform, or want to explore partnership opportunities, our dedicated team is ready to assist you.

Business Hours & Availability

Monday 9:00 AM - 6:00 PM Open
Tuesday 9:00 AM - 6:00 PM Open
Wednesday 9:00 AM - 6:00 PM Open
Thursday 9:00 AM - 6:00 PM Open
Friday 9:00 AM - 5:00 PM Open
Saturday 10:00 AM - 2:00 PM Limited
Sunday Closed Closed
All times shown in Australian Eastern Standard Time (AEST)

Response Times

General Inquiries 24-48 hours
Technical Support 4-8 hours
Partnership Requests 3-5 business days
Urgent Issues Within 2 hours

Send Us a Message

General Support

Account help, billing questions

Technical Issues

App bugs, sync problems

Business Partnerships

Integration opportunities

Feature Requests

Suggestions, improvements

Standard - General questions
Urgent - Account access issues

Multiple Ways to Reach Us

Choose the method that works best for you. Our team monitors all channels during business hours.

Email Support

info@carivonthylo.com

Best for detailed inquiries and file attachments

Phone Support

+61 3 6331 6131

Direct line for urgent technical issues

Office Address

1 Bridge Rd
Mackay QLD 4740
Australia

By appointment only - please call ahead